EDUCATION

To ensure the quality for more than a lifetime that one has come to expect from a BUSSINK® wheel, all members of the technical staff must be authorized and licensed to manage and operate a BUSSINK® wheel. Furthermore, they shall pass an intake test to ensure they obtain the required skill needed to serve a BUSSINK® wheel. The correct educating and training of staff is therefore essential to establish the level of competence that is required for safeguarding the durability and success of your BUSSINK® wheel.

GOW FACILITATION offers a wide variety of educative services and coaching that will cover the individual fields of expertise that are necessary to correctly run a BUSSINK® observation wheel. These include:

• Customized education modules

• Standard operation procedures

• Safety standard and system features

• Multi-level certification program

• Emergency evacuation and regulations

• Refreshing courses and safety seminars

• Education workshops and team coaching

• Crisis management support

INSTALLATION

The installation process of any large construct can be a daunting task with many moving parts and heavy machinery roaming the site. To relieve the customer of this often difficult effort, GOW FACILITATION provides a trained and licensed team of construction engineers to handle the installation process and cover all necessary stages from start to finish. These include:

• Complete installation service

• Site supervision and equipment assembly

• Rent of installation and hoisting equipment

• Verification of completeness

• Installation protocol and documentation

• Handover acceptance

FAST RESPONSE

During the installation process actions are taken to prevent potential delays. Unfortunately, incidents do occur and equipment can be badly damaged as a result. GOW FACILITATION is always on stand-by for when such occasions arise. We offer a fast response and repair service to avoid long site shutdown times and to make sure the damaged parts are brought back to their original state.

COMMISSIONING

In the final stages of the installation of a BUSSINK® wheel, proper testing and commissioning of the equipment is a crucial part in completing and handing over the wheel to the customer. Assuring the correct operation of your BUSSINK® wheel, as intended by its designers and engineers, plays an integral role in upholding the BUSSINK® wheel’s durability and lifetime. Therefore, GOW FACILITATION offers its authorized and licensed team to handle this process and cover all required aspects. These include:

• Site acceptance test

• Systems and equipment commissioning

• Independent third-party inspections

• Damage expertise - incident investigations

• Evaluation and assessment of equipment

• Regular safety inspection as required

• Warranty extension approvals

QUALITY ASSURANCE

Quality assurance and maintenance are often overlooked subjects as they require the right competence and skilled team of people to do the job correctly. However, at GOW FACILITATION, we strive to keep our BUSSINK® wheels at the highest achievable level of quality and intend to maintain our reputation in this field. Our teams of qualified engineers are passionately invested in sustaining the level of quality that the industry has become accustomed to from a BUSSINK® Wheel and will take all necessary measures to carry out the stages of the quality assurance procedure. These include:

• Quality control of manufacturing process

• Workshop/factory supervision and coordination

• Factory acceptance tests

• System performance tests

• Stress and durability tests

• Coordination of third-party inspections

• Product manufacturing documentation

• Supplier documentation

• Special maintenance

LOGISTICS

BUSSINK® wheels are especially designed to conveniently fit inside ISO containers to help expedite the logistical processes. Considering the magnitude of a BUSSINK® wheel and the enormity of the logistical task of ensuring the safe and cost-efficient shipment of it, GOW FACILITATION provides the necessary support you need.

GOW FACILITATION offers its logistics services to customers to relieve them of all the affiliated chores that come with the process of shipment. Our team accommodates the entire proceedings by covering all aspects of the logistical process. These include:

• Worldwide logistics coordination

• Transport preparations and packing

• Supervision of handling/loading of components

• Door to door transport

• Customs clearance support

• Insurance services

OPERATION

The operation of a BUSSINK® wheel requires a vast amount of experience for which GOW FACILITATION offers coverage in all aspects of operation, such as:

• Qualified technical manpower for operation

• Structural set-up of operation business

• Legal advice for firm foundation and structuring

• Initial management aid and financial advice

• operation supervision and support

• Specific technical modules

• Coaching service and know-how transfer

• Basic education of staff members

CUSTOMER EXPERIENCE

The qualified team at GOW FACILITATION ensures customer satisfaction by offering the following:

• Marketing conception and support

• Business facilities and add-ons

• Experience sharing and coaching

• Utilization of media and infotainment systems

• Special events support

ADVISORY SERVICE

The execution of largescale construction projects often have multiple outside counsels and third party consultants surveilling the progress. For the realization of an observation wheel project however, one would require a group of experts with prior experience in the very specific field of observation wheels, as it requires a much more focused bank of knowledge.

GOW FACILITATION is therefore staffed with a group of experienced people with inhouse consultancy capacities that provide the right advice for carrying out a large project such as the erection of a BUSSINK® wheel. Our team at GOW FACILITATION will be able to guide the customer through the different stages of the project, starting from acquisition all the way to opening day. These stages also include:

• Feasibility studies

• Operation and use risk analysis

• Design reviews and analysis of sub-systems

• Development of safety and user documentation

• Coordination with inspection bodies

• Legal advice and coordination

ENGINEERING

In addition to our advisory services, GOW FACILITATION offers full engineering possibilities. Our qualified team of engineers is dedicated to assist in any type of project, whether it involves the construction of an entirely new observation wheel or upgrading an existing one. Our engineering services also include:

• Conceptualization and design

• Calculations

• FEA Analysis and weight optimization

• Upgrading to newest DIN EN standards

PROJECT COORDINATION

As part of our consultancy and advisory capacities, GOW FACILITATION offers the service of full and thorough project coordination to truly support the customer and assist them on every step of the way. Steps such as:

• Turn-key solutions and customized expertise

• Supplier and third-party coordination

• Concept design - according to EN standards

• Product development and management

• Detailed engineering and construction service

• Project and progress monitoring

COMPLIANCE

At our companies, we take safety and compliance at amusement rides to heart. We specialize in delivering comprehensive compliance services tailored to the unique needs of the amusement industry. With a deep understanding of the regulations and standards governing this sector, we ensure that amusement park operators and ride manufacturers maintain the highest safety standards.

Our expert team consists of skilled engineers, inspectors, and compliance specialists who are well-versed in the intricate web of safety codes and guidelines. They work closely with clients to assess and enhance the safety of amusement rides, making sure they meet or exceed all industry and regulatory requirements.

We provide comprehensive audits for:

• Certification of maintenance and operations of staff

• Examine the mechanical structure for any issues

• Risk assessment

• Safety assessment

We understand that the thrill of amusement rides should always be accompanied by peace of mind, and we're dedicated to making that a reality.

OUR FACILITY

At our state-of-the-art facility, we've created an ideal environment for the care, maintenance, and refurbishment of amusement ride equipment. Equipped with cutting-edge features and a dedicated team of experts, we ensure that every aspect of your amusement rides receives the attention and care they deserve.

Our facility boasts an internal crane, providing us with the capability to handle, store, assemble, and refurbish amusement ride equipment of various sizes and complexities. This ensures that your equipment is managed efficiently and with the utmost precision. The heated environment within our facility allows us to work year-round, regardless of weather conditions, ensuring that your projects stay on schedule and receive the attention they require.

Security is a top priority for us. Our facility is not only equipped with the latest security measures but also monitored around the clock, providing you with peace of mind that your valuable amusement ride components are well-protected.

In addition to our facility, we understand that the onsite aspect of amusement ride maintenance is equally crucial. That's why we offer a mobile tool container that can be transported to the jobsite. This container is equipped with a comprehensive set of tools, ensuring that our technicians have everything they need on hand to complete their work efficiently and to the highest standards.

At our facility, we combine cutting-edge technology, a secure environment, and expert craftsmanship to ensure that your amusement ride equipment is always in peak condition. Whether you're looking for maintenance, refurbishment, or assembly services, we have the facilities, equipment, and expertise to meet your needs and exceed your expectations.

SECOND LIFE

Giving an attraction in its last years of operation a new life, can vastly increase visitor numbers with little effort and has proven to be an increasingly popular strategy by many in our industry. BUSSINK® SECOND LIFE was established to facilitate this trend and aims to offer the customer the opportunity of keeping the existing ride and bringing it back to life, rather than scrapping a ride or acquiring a new one. BUSSINK® SECOND LIFE turns your attraction into a new experience for your guests to enjoy.

Together with the customer and our highly skilled team of engineers and designers at BUSSINK® SECOND LIFE, we will assess the possibilities and outline them. Next, we devote our full efforts to realizing the concept as envisioned and going beyond the expectations to deliver a truly new attraction.

• Upgrading key components and equipment

• Updating E-Houses to today’s standards

• Replacing operating and control systems

• Making moving parts lighter to reduce stresses

REFURBISHMENT

Refurbishments are often done by local firms and unaffiliated companies outside of the amusement industry. BUSSINK® SECOND LIFE aims to give a BUSSINK® attraction owner the opportunity to refurbish the ride with the original manufacturer and return it to its original state. No other entity is as qualified to execute such a refurbishment than the company responsible for its construction. With the benefit of having all the documentation and drawings, refurbishing can be greatly expedited which will save the customer in cost.

• System / software performance enhancement

• New coating and a fresh paint job

• Turning welded parts into machined parts

• Rebranding and reimagining business models

• Improving energy efficiency

• Increasing lifetime of attraction

• Increasing ridership by remarketing

• Execution of drawing revisions

BELLEVUE SECOND LIFE

The Bellevue Observation Wheel refurbishment marks an exciting new chapter in the history of this iconic observation attraction. The Bellevue Observation Wheel has been a beloved attraction for generations. Now, with careful planning and dedicated efforts, this timeless attraction has been through a comprehensive refurbishment to ensure it continues to delight visitors for years to come.

The project involves not only keeping its original grandeur but also introducing modern upgrades to enhance the overall experience. GOW has worked hard to give the Wheel a second life! With climatized cabins from CWA and a complete new and state-of-the-art drive and control system, this attraction is ready for another lifetime of operations.

OBSERVATION WHEEL CABINS

ICARUS

GOW ACCESSORIES offers a state-of-the-art range of cabins with its most compact model being the ICARUS cabin. ICARUS is undoubtedly the most attractive 8 passenger cabin currently on the market in every aspect, whether it is cost, space, weight or design. ICARUS is available on the BUSSINK® R-Series product line and the HGW Series. Furthermore, the ICARUS can easily be retrofitted to any existing observation wheel in need of a major upgrade.

• Unobstructed panoramic view field

• Minimalistic yet spacious architecture

• Unique cubic-frame design

• Two-sided entry with double-sliding doors

• Programmable interior and exterior lighting

• Dining table option for up to 6 passengers

• Airconditioning for comfortable riding conditions

OBSERVATION WHEEL CABINS

ZEPPELIN / ZEPPELINO

Our flagship BUSSINK® cabins come in two different configurations. The large 16 passenger “ZEPPELIN” cabin and the more compact 12 passenger “ZEPPELINO”. These cabins represent the BUSSINK® brand as their indistinguishable design stands out from all other wheels on the market. Since 2019 the ZEPPELIN has been successfully taking riders to great heights on the R80XL in Münich and setting the bar for high-end cabin design.

• Unobstructed panoramic view field

• Luxurious interior

• Unique rounded-frame design

• Only high-end materials

• Interior and exterior lighting

• Dining table option

• Airconditioning for comfortable riding conditions

• seating and standing possible in cabins

These exclusive and luxurious cabins can be found on the BUSSINK® R-Series product line and can be retrofitted to an existing observation wheel upon request.

Take a ride on our frontrunning ZEPPELIN cabins and find out what defines today’s top standard of observation wheel cabins.

DRIVE & CONTROL SYSTEMS

GOW ACCESSORIES was established to be an exclusive provider of observation wheel equipment and spare parts. Depending on your needs and requirements, GOW ACCESSORIES provides the right set of motors and related parts to power your wheel. Together with our capable team, we can determine which drives would suit your wheel best and will help you in the process of setting up as well as assisting with commissioning.

Then, GOW FACILITATION can offer the complete installation and commissioning of various control systems to power your observation wheel. Our services range from setting up the wiring inside the E-houses to supplying operator control cabins and the instruction of your operations staff.

FACILITY UNITS

To accommodate your staff and to ease daily operation, having the necessary facilities on site can greatly alleviate the management of an observation wheel. GOW ACCESSORIES provides a variety of facility units in the form of custom designed containers. These include:

• Management unit

• Restroom unit

• Staff unit

• VIP lounge unit

• Photo & souvenirs unit

• Bistro unit

PASSENGER GUIDANCE

An important aspect of running an observation wheel is handling the crowds and managing the queues correctly. With our trusted partners SKIDATA and SIEMENS, we were able to create a passenger flow system that not only benefits your day-to-day operations but also increases the hourly capacity of your observation wheel.

Handling your crowd starts at the ticket counter and ends at the exit turnstile but in between a lot needs to be considered. A system such as the passenger guiding system from SIEMENS benefits operations by correctly allocating people in the right sections of the queue, depending on the passenger volume and grouping crowds to expedite the operation proceedings. This process is backed up by smart lighting strips on the boarding ramp floor to give you that extra visual assistance.

GOW ACCESSORIES offers the upgrading or complete new installation of such passenger guiding systems to effectively smooth out your operation.

LIGHTING

No observation wheel is complete without a great lighting package. GOW ACCESSORIES employs a team of experienced lighting programmers and circuit builders. We have access to the latest in LED technology and offer top of the line products to enhance the appeal of your observation wheel. GOW ACCESSORIES will provide all necessary equipment.